Extremely pleased with new tile floors throughout the first level.
Pre-sale - Joe was very helpful and provided us a case of tile to take home and lay out on the floor. so we could visualize the new floor.
Install - Tile and installers arrived on time Day 1 and Joe was there to kick it off personally. Joe immediately resolved a supplier mix up and got his crew going.
His installers were extremely hard working, diligent and the quality of their work is apparent. Despite having grown up in the trades, and being home throughout the install, I had no urge to micro-manage (unusual for me) because they were doing everything right.
We fully recommend Optimum Home Solutions.
Added photos.
Exceptional, nothing short of it. From Noble (Sales) to Selena (Client Relations) and Jose (Fabricator/Installer), the experience exceeded my expectations. Jose truly is an Artist and uses only the highest technology to ensure the quartz was cut correctly. I had 2 waterfalls installed as you can see from the photos and couldn’t be happier.
If you are looking for perfection, you won’t be disappointed.
We purchased a new home and asked the impossible of Optimum Home Solutions. Could they pull out carpet and install new carpet in 7 days. They said, we'll give it our best. Well they did more than their best. They had to order the carpet and get their installers to work on a Saturday. They scrambled for us. They worked beyond our expectations to get this done for us!!! The owner even stepped in to deliver the carpet while the installers removed the other carpet.
Their customer service and attention to detail was exceptional. We will definitely be using them again for other home projects. Do yourself a favor and stop shopping around and simply go to them for all your home remodeling projects! We are a super satisfied customer.
So glad we found Optimum! They did a kitchen backsplash job for us, and we couldn’t be happier with it. And it was so easy. They helped us find the right tiles and decide on the right design for our kitchen. Our materials arrived only days after we ordered them, and Optimum had an installer there almost immediately. The install exceeded our expectations. We love how it looks and will definitely come back to Optimum for future home projects.
The team at Optimum was great at helping my mom install her shower grab bars. My mom says she feels much safer in the shower now!!! Ty Joe and Optimum
The customer service and professionalism are top notch. And to make it easier they have a terrific showroom right in the heart of Queen Creek.
An excellent team of people to help you achieve your remodeling ideas. They are helpful have excellent tradesmen who do great work. You won’t be sorry
The folks at Optimum Home Solutions were a delight to work with. We found the owner, Joe, to be honest and fair and genuinely concerned that we get the best service — which we did. The workers were efficient, friendly and they cleaned up well after themselves. We love our new kitchen counters. Five stars all around.
It was a great experience from beginning to completion. Kelsey in the showroom is great, she is friendly , knowledgeable, and very helpful all around. Once initiated the process was quick and smooth. The installers were diligent, friendly and professional. It was a 5 star process.
Optimum staff provided wonderful and very thoughtfulness service in store and in our home. All of their staff including installers are very courteous and thorough. Our experience has been excellent and we have just begun using their services.
We highly recommend Optimum to anyone needing their services. Thanks. Ken and Nancy Myers.
the crews that came to do the work at my house were amazing! the folks in the store were just as amazing to help with figuring out what direction to go.
Fantastic job! Excellent communication all the way around. I highly recommend Optimum Home solutions!
Extremely happy with Optimum Home Solutions!! Customer service was top notch and my kitchen cupboards look amazing!! Highly recommend!!
If you're looking for a professional, knowledgeable and high quality company look no further than Optimum. The name is seriously the commitment. Joe made me feel confident in the quality of work and I wasn't disappointed in the slightest. He genuinely cares about customer satisfaction, and value. We didn't break the bank with our project but the quality of work looks like we did! Don't hesitate, call Optimum!
I can’t say enough good things about Optimum Home Solutions. I requested a quote for tile installation via their website and got an almost immediate response from Joe. He clearly explained the various steps in the process and what additional costs could be involved depending on the condition of the subfloor. This initial communication made me confident in my decision to hire them for my project. The excellent communication continued through the contract process, scheduling, and the actual work itself. Joe and Jeana were always available to answer my questions (and I must have had 100!). The crew that did the work did an incredible job - the quality of the installation is outstanding, the guys were super nice and fun to work with, and they completed it ahead of schedule. I love my new flooring and am so happy I chose Optimum Home Solutions. Thank you Joe, Jeana, Timothy, Luis, and Sergio for bringing my vision to life.
We called Optimum for a home remodel quote and from the start, they were very professional and honest so we decided to go with them. Optimum exceeded our expectations in all aspects of the remodeling process from the floors to the kitchen and even raising our ceiling. Joe and Chris went above and beyond and we couldn't be happier with the result. Thanks guys!
We've used Optimum on two different kitchen jobs. They are fabulous! Always on time, professional and they do beautiful work. Highly recommend them!
I called this company on a Sunday. They were the third people I called - and the only decent ones. I had a very short window to get countertops in while another company was working on separate remodeling in my kitchen. The understood my dilemma and time constraints and were able to come in quickly, make the template and come back and install it within less than a week. Joe was wonderful. Thank you so much for your guidance. I adore my kitchen.
We just remodeled our kitchen, and Optimum did the tile, backsplash and countertops as well as new basboards throughout the house. We had issues with our cabinet installer and drywall guy so we were super stressed and waiting for the next thing to go wrong. We could not have been happier with the job they did. Every single worker was super friendly and knowledgable and Joe is the epitome of what a business owner should be. He answered the phone every single time I called him and made sure we were taken care of even when it meant sending guys back with no notice to pull up tile due to an error by someone else. We will definitely be using Optimum when we remodel our bathrooms, and I will highly recommend them to everyone.